[-] About Outsourcing Services
Outsourcing refers to the practice of one company contracting another to do certain types of work rather than using its own internal resources. Outsourcing typically involves the transfer of the management or day-to-day execution of an entire business function to an external service provider. Three notable types of outsourcing are application development, IT infrastructure outsourcing, and business process outsourcing.
BPO - Business process outsourcing (BPO) is a form of outsourcing which involves the contracting of the operations and responsibilities of a specific business function to a third-party service provider. BPO is typically categorized into back office outsourcing - which includes internal business functions such as human resources or finance and accounting, and front office outsourcing - which includes customer-related services such as contact center services.
IT infrastructure - The sum of an organization's IT related hardware, software, data telecommunication facilities, procedures and documentation. IT infrastructure outsourcers provide such activities as data center operations, network operations, backup and recovery services, and administration services.
application development - or software development, is the set of activities that results in software products. Software development may include custom development, maintenance, reengineering, porting, integration, and other tasks.
Other outsourcing activities include:
- software development
- software maintenance
- data storage management services
- system administration services
- end user support of desktop PCs, laptops, and handheld devices
- web site, or application hosting
[-] About Technology Evaluation Centers Inc.
Established in 1993, Technology Evaluation Centers, Inc. (TEC) is the first web-native technology research enterprise. TEC provides decision support systems (DSS) that enable stakeholders to objectively identify the software products that best fit their company's unique business and systems requirements, and that contribute most effectively to superior business performance.
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